1655 Automated Calls and Messages

Union’s Internet-based automated calling and messaging system is an essential part of how the district communicates with its families. System features include pre-recorded phone calls, emails, and text messages.

The purpose of the system is as follows: (1) to send messages on timely urgent matters such as emergencies, incidents, and weather-related closings; (2) to improve school-to-home communications through announcements and reminders, (3) to alert parents when students are absent, for safety and to improve attendance and reduce truancy, (4) to notify parents regarding academic ineligibility for sports and activities, and (5) to survey families on important matters.

The Superintendent’s designee, the Chief Communications Officer, supervises use of the system by principals and other employees granted access to it. The Communications Department resolves scheduling conflicts, grants user permissions, and serves as the district’s liaison with the automated message system provider.

Users must receive permission before sending a message to students and parents by submitting their script and proposed delivery date to the Communications Department at least three workdays ahead of its proposed delivery time. Exceptions may be made on a case-by-case basis.

Once the district has verified contact information and received permission to send pre-recorded automated calls/text messages to their cell phones, parents/guardians are responsible for notifying the Union Enrollment Center of any changes there may be in cell phone/text permissions, addresses, or phone numbers.

 

Adopted 5/12/08

Revised 11/10/08

Revised 11/8/10

Revised 12/12/11

Revised 12/10/12

Revised 12/14/15

Revised 12/11/17